Support

Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A pop-up menu will appear. It comprises detailed information about all the actions that you can carry out on that particular page. Each popup appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge assortment of video tutorials illustrating how to work with our Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can swiftly get to know our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you need, examine our extensive Frequently Asked Questions section, which covers questions asked by actual customers and offers practical solutions. We periodically "revamp" our Frequently Asked Questions database with new articles so as to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ database either, we have a excellent team of tech support engineers available 24x7x365 and eager to help you with any problem. Each support ticket you submit will be replied to in less than sixty minutes (the average ticket response time being approximately 20 minutes), so you won't have to wait a long time to get your question answered.