About Us
Being a hosting client can be embarrassing - you frequently have to deal with server downtimes and a miserable and slow technical support service. On top of that, you have to log at least in two administration panels to manage your domains, billing transactions and your site itself. When we launched NameCheaply, we wanted to alter all that.
A Fresh Web Hosting Approach
The hosting Control Panel is the part of the web hosting platform that the customers see. And ninety percent of the web hosting service providers out there utilize one and the same Control Panel - cPanel. We, however, regard cPanel as being out of date and hard to use - it simply obstructs our work. That is why we took the decision to employ another Control Panel - the Hepsia web hosting Control Panel. It's new, has a fresh look and feel and offers billing, domain and website management possibilities, so you can manage all aspects of your Internet presence from one location. Additionally, it has a drag 'n' drop File Manager, so you won't need to resort to a third-party FTP client. Our tests have proven that the Hepsia Control Panel is three times faster than other Control Panels! We have also set up a hosting Control Panel demo account - you can check for yourself how Hepsia works.
A Stable Hosting Platform
Your web site must be available online. This is why we count on superior-quality servers driven by the time-proven combination of Linux and Apache. We are also partnering with 4 excellent datacenters where you can host your web sites. This permits us to offer a 99.9 percent server uptime guarantee.
A User-Centric Approach
Last, but most certainly not least - we are there for you! We have Live Chat operators who are there to answer all your pre-sale enquiries and to help you settle minor technical issues. We have a top-of-the-line 24x7 client support service. We offer a 1-hour response time guarantee, but in the majority of instances our customer support team representatives respond to trouble tickets within 20 minutes!
Contact Sales:
US Toll Free Phone: +1-855-211-0932US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 328055
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com